GO, a taxi dispatch and payment app, has launched comprehensive support for inbound travelers, making taxi use in Japan more visitor-friendly. Users can now register overseas mobile phone numbers and credit cards, enabling cashless payments within the app.
Collaborations with popular transportation apps in neighboring countries, like Kakao T in South Korea, Grab in Southeast Asia, and Alipay and Ctrip in China, have allowed around 130,000 international app users to access GO’s taxi services in Japan.
This move has been particularly well-received by American travelers, with an estimated 40% of those using taxis in Japan downloading GO. The app’s update from November 10th now allows travelers to register and utilize the service using their overseas mobile phone numbers, providing more user-friendly features.
By downloading GO, travelers can access English services, including an improved reservation system, vehicle type selection, and the convenience of GO Pay for nearby taxi rides. The app also adapts to the language setting on the user’s device, ensuring a smoother experience during pickup, ride, and payment processes.
Japan’s cash-centric culture has often posed challenges for travelers. With these enhancements, GO aims to streamline the travel experience, simplifying taxi booking, ride experiences, and payments. The initiative not only benefits visitors but also alleviates language barriers for taxi drivers, potentially boosting customer satisfaction and referrals in the industry.